INCLUSIONS | STANDARD | ADVANCED | BUSINESS CRITICAL |
---|---|---|---|
License | Commercial license
(AGPLv3 compliance not needed) | Commercial license
(AGPLv3 compliance not needed) | Commercial license
(AGPLv3 compliance not needed) |
Features | Fully featured | Fully featured | Fully featured |
Query | Unlimited queries | Unlimited queries | Unlimited queries |
Retention | Upto 30 days | Unlimited retention | Unlimited retention |
Security & Access control review | Once every 6 months | Once every quarter | |
Roadmap visibility | Access to next 3 months roadmap | Access to next 6 months roadmap | |
Telemetry & Diagnostics | Live diagnostics and predictive maintenance | ||
Upgrades | On call support for version upgrades | ||
LTS version | Yes. LTS version supported for 2 years | ||
Observability consulting hours | 5 Hours / month included in price | 10 Hours / month included in price | |
Response SLA | < 24 Hours | < 6 Hours | < 1 Hour |
Support channels | Dedicated Slack channel | Support portal / Email / Video call | Support portal / Email / Video call |